The drilling industry is recognizing that technical skills alone are not enough to ensure a safe and successful drilling operation. Rig crews must also be trained on essential non-technical skills, such as decision making and situation awareness. In this video, Gareth Lock, Associate and Well Operations Crew Resource Management Instructor at Critical Team Performance, talks about a recent project to deliver crew resource management (CRM) training in a multicultural offshore environment. Mr Lock presented the project results at the 2015 IADC Human Factors Conference in Galveston, Texas, on 21 October. Watch the video with DC Editorial Coordinator Alex Endress for more information.